FAQ

How much is the shipping cost?

Free Delivery for Singapore & Malaysia buyers


How long I can receive my order?

It takes about 7 working days for delivery


What kind of payment methods are available ?

Paypal, Bank Transfer & Credit/Debit Card 


Refund/Exchange Policy

You may request exchange or refund upon receiving the products within 7 days. However, you have to pay for the return shipping fee unless the product has broken or defects. 


Privacy Policy

What information do we collect?

We will collect information such as Name, Address and Contact number. Email is optional, you can ignore it if you don't have an Email. 


Where and how information is collected from?

When you submit order from our website, we will collect information from the form that you have filled in by saving them into our server.


Why information is collected?

In order to arrange your order for shipment, we need to collect your information. After you have received the product that you order, the transaction will be completed. 


Who information is shared with or sold to?

We will not share or sell your data to anyone. We will only keep your data on our server for customer records purpose. You may contact us by requesting to delete your order information anytime.